Our fourth Cloud Survey takes a closer look at the cloud marketplace, and for the first time, the growing importance of digitization.
Consistent with our past surveys, our respondents represent a broad geographic distribution, with half of our respondents doing business globally.
Key Trends
- Increasing Regulatory Environment: Data regulations were the biggest concern (with almost half of our respondents specifically focused on data localization
updates), followed by financial regulations, and regulations on sourcing generally. - Continued Convergence: Cloud deals continue to be completed on provider paper with a mix of customer terms. Limitations on liability and indemnification
provisions for non-customized solutions continue to converge. - Complexity: Our respondents use a mix of public and private cloud with multiple vendors. When combined with the increasing regulatory environment, the cloud
marketplace is becoming increasingly complex.